Web Chat

We manage your live web chats and convert your browsers into buyers


✔️ Increase conversions and reduce shopping basket abandonment

✔️ Resolve customer queries swiftly and reduce refund rates

✔️ Fast setup, pay for what you use, no long contracts, cancel anytime


Overview:

Our web chat team are fanatical about maximising web traffic. We’ll monitor your website in real-time and can either give visitors a ‘nudge’ to engage in conversation with proactive chat or simply ‘sit in the background’ waiting for chats to be initiated, whatever you feel is best for your website(s). On your behalf we can be your:

🗪 Sales Team – generate more leads and sales, reduce shopping basket abandonment
🗪 Support Team – resolve queries and delight customers, reducing refund rates


How It Works:

1. Complete our sign-up form – here you can brief us and give instructions
2. We’ll familiarise ourselves with your website(s), product(s) and service(s)
3. We’ll send you a piece of HTML code to add to your webpages
4. Job done! We’re ready to chat and we’ll email you a copy of each transcript


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