Email Handling

We manage, organise and respond to your emails


✔️ Emails efficiently managed and responded to in a timely manner

✔️ Win new customers and keep existing customers loyal

✔️ Fast setup, pay for what you use, no long contracts, cancel anytime


Overview:

Using your email or ticketing system, our team will handle your emails in accordance to your instructions and service levels. We can write custom replies, use canned responses or a combination of the two. In any event, we ensure emails are courteous, personable, clear and accurate. Any emails we aren’t able to resolve for whatever reason will be escalated as appropriate.


How It Works:

1. Complete our sign-up form – here you can brief us and give instructions
2. We’ll familiarise ourselves with your website(s), product(s) and service(s)
3. Give us access to your email or ticketing system
4. Job done! We’re ready to start handling your emails


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